ACBuy QC Guide: What to Check Before You Approve Shipping
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ACBuy QC Guide: What to Check Before You Approve Shipping

2026-05-027 min read

ACBuy QC Guide: What to Check Before You Approve Shipping

QC photos are the most important checkpoint in the ACBuy buying process. Once your items arrive at the ACBuy warehouse, they are photographed from multiple angles. These photos are your only chance to catch defects before international shipping. This guide covers exactly what to check.

The Basics of QC Photos

ACBuy typically provides 3–5 photos per item, including: - Overall front view - Overall back view - Close-up of logos, tags, or embroidery - Detail shots of stitching, materials, or hardware

If you need more angles, you can request them at no extra charge. This is especially useful for complex items like jackets with multiple pockets or shoes with detailed stitching.

Step-by-Step Inspection Checklist

1. Color Accuracy Compare the QC photos against the reference images from the ACBuy spreadsheet. Lighting in warehouse photos can distort colors slightly, but major color differences should be obvious. If the item looks significantly different from the expected color, request an exchange.

2. Logo and Branding Details Check logo placement, font accuracy, and embroidery quality. Common issues include: - Slightly off-center logos - Incorrect font thickness or spacing - Embroidery threads that are too loose or too tight - Tags that look cheap or misaligned

For shoes, check the heel tab, tongue label, and insole print. These are high-visibility areas that are often scrutinized.

3. Stitching Quality Look for consistent stitch patterns, straight lines, and uniform spacing. Warning signs include: - Wobbly or crooked seams - Loose threads hanging out - Double-stitching where single-stitching should be - Gaps or skipped stitches

4. Material and Texture Does the material look like the expected quality? Premium items should have weight and texture. Common issues are thinner-than-expected fabric, plastic-feeling leather, or off textures. The spreadsheet notes often mention expected material quality for specific batches.

5. Shape and Proportions For structured items like shoes, bags, and jackets, check that the overall shape matches the reference. Misshapen toe boxes, crooked handles, or asymmetrical jackets are red flags.

6. Size Verification Compare the QC photos against the size chart you ordered. If possible, look for a photo with a measuring tape or reference object. Some items run small or large by batch, and the QC photos may reveal sizing issues.

7. Hardware and Accessories For items with zippers, buttons, or buckles, verify they are present, functional, and match the expected style. Missing accessories are common issues that are easy to fix before shipping.

When to Request an Exchange

You should request an exchange if: - The defect is visible and would bother you - The color is significantly off - The size is wrong - The item is clearly damaged - The batch does not match what you ordered

You should consider approving if: - The flaw is minor and in a hidden area - The flaw is common for that batch and noted in the spreadsheet - You can fix the issue yourself (e.g., trimming loose threads)

Red Flags That Require Immediate Action

  • Wrong item entirely (not the product you ordered)
  • Severe damage (tears, stains, major scuffs)
  • Completely wrong color or pattern
  • Missing critical components (e.g., shoe missing insole, jacket missing zipper)

Pro Tips for Faster QC Review

  • Open the ACBuy spreadsheet on one screen and the QC photos on another for side-by-side comparison.
  • Zoom in on high-resolution photos. Mobile screens often hide small details.
  • Check Reddit threads for the same batch. If others are flagging issues, be extra careful.
  • Request specific photos before the warehouse processes your item if you know you will need them.

Final Thoughts

QC photos are your insurance policy. The 5–10 minutes you spend reviewing them can save you from receiving an item you regret. Make it a habit to check every detail, and do not feel pressured to approve quickly. ACBuy gives you time to review, and it is always better to wait for an exchange than to receive a disappointing item.

Use this guide alongside the ACBuy spreadsheet notes to build a consistent QC workflow. Over time, you will develop an eye for what matters and what does not.

Frequently Asked Questions

Can I request additional QC photos?

Yes. ACBuy allows you to request specific angles or close-up photos at no extra charge. If you need to see a logo detail, tag, or specific stitching area, just ask before approving.

What if I spot a defect in QC photos?

You can request an exchange or refund before the item ships internationally. ACBuy handles this process. If the defect is minor and you can live with it, you can approve and proceed.

How long do I have to review QC photos?

Typically 72 hours from when the photos are uploaded. After that, ACBuy may auto-approve the item for shipping. Review your photos as soon as you receive the notification.

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